Residential Services

Please call our office between 7:00am and 3:45 pm to establish service, cancel service, or make changes to your account. Residential garbage and recycling service in Portland is franchised. The City of Portland’s Bureau of Planning and Sustainability regulates the residential collection of garbage and recycling by the local companies. Each company has specffic boundaries in which they can provide service to residences. “Residential” is defined as any dwelling that is a 4-plex or smaller.

To determine who your hauler is: call the city garbage hotline at (503)823-7202. If you already know you are in PDR’s service area... simply call our office to set up your new account at (503)281-8736.


Rental Units

City Ordinance states that the homeowner of a rental property is responsible for providing garbage and recycling service with the designated hauler for the area. If you are a tenant in a rental home, your landlord MUST be the one to call our office to set up a new account or to make any changes to the account. If you are the owner of a rental property, you are responsible for calling to set up or change the garbage and recycling account.

For more information about the above city ordinance or other questions about the franchise agreement, call OSD at (503)823-7202 or visit their website.


Rates & Services

The City of Portland’s OSD establishes service levels and rates. There are several service level options for garbage pick up. All regular garbage service includes weekly recycling and weekly compost collection. Please place all items CURBSIDE BY 6AM. If you are unable to get your items to the curb, please call our office for additional help.

Please call us at (503)281-8736 and we will discuss the service level that is right for you.


Your collection e-schedule and residential rates are available at: